Privacy Policy

TradeWiz, located at Cocklaantje 11, 5275HL Den Dungen, is responsible for the processing of personal data as described in this privacy statement. If you have any questions or concerns regarding your personal data, you can contact us at Cocklaantje 11, 5275HL Den Dungen, by phone at 31652056779, or visit our website at https://tradewiz.net. The Data Protection Officer for TradeWiz is Jacco de Jong, who can be reached at jacco.de.jong@tradewiz.net.

Personal Data We Process

TradeWiz processes your personal data when you use our services or when you provide us with your information directly. The types of personal data we process include:

First and last name
Phone number
Email address

Special and/or Sensitive Personal Data

Our website and services are not intended to collect data about visitors under the age of 16, unless they have permission from a parent or guardian. However, we cannot verify the age of our visitors. We encourage parents to be involved in their children's online activities to help prevent the collection of data about children without parental consent. If you believe that we have collected personal data from a minor without the necessary consent, please contact us at info@tradewiz.net, and we will delete the information.

Purposes for Processing Personal Data

TradeWiz uses your personal data for the following purposes:

To contact you by phone or email when necessary to provide our services
To inform you about changes to our services and products

Automated Decision-Making

TradeWiz makes certain decisions based on automated processing in cases that may have significant consequences for individuals. These decisions are made by computer programs or systems without human intervention, such as an employee of TradeWiz. The specific computer programs or systems used and their purposes can be provided upon request.

Retention of Personal Data

TradeWiz does not retain your personal data any longer than is necessary to fulfill the purposes for which your data was collected. Details on the specific retention periods for different categories of personal data can be provided upon request.

Sharing Personal Data with Third Parties

TradeWiz only shares your personal data with third parties if it is necessary to carry out our agreement with you or to comply with a legal obligation.

Cookies and Similar Technologies

TradeWiz uses only technical and functional cookies, as well as analytical cookies that do not infringe on your privacy. A cookie is a small text file that is stored on your device when you first visit our website. These cookies are necessary for the technical functioning of the website and to enhance your user experience, such as remembering your preferences and optimizing the website. You can opt out of cookies by configuring your internet browser to not store cookies, and you can delete any cookies already stored through your browser settings.

Your Rights Regarding Personal Data

You have the right to access, correct, or delete your personal data. Additionally, you may withdraw your consent for data processing or object to the processing of your personal data by TradeWiz. You also have the right to data portability, which allows you to request that we send your personal data to you or another organization in a computer file.

To exercise these rights, please send your request to info@tradewiz.net. To verify your identity, we ask that you include a copy of your ID with your request, ensuring that your passport photo, MRZ (machine readable zone), passport number, and Citizen Service Number (BSN) are redacted for your privacy. We will respond to your request as quickly as possible, and no later than four weeks from receipt.

If you have concerns about how we handle your data, you also have the right to lodge a complaint with the Dutch Data Protection Authority. More information can be found at https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons.

How We Protect Personal Data

TradeWiz takes the protection of your data seriously and implements appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized modification of your personal data. If you believe your data is not properly secured or if there are indications of misuse, please contact our customer service or email us at info@tradewiz.net.

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